Privacy Policy

1. Privacy policy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can be, for. E.g. data that you enter in a contact form.

Other data are recorded automatically or with your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

You can find detailed information on these analysis programs in the following data protection declaration.

 

2. Data protection information business partner
This data protection information for business partners informs you about the processing of your personal data at SRG Elektronik GmbH, Rieseler Feld 14, 33034 Brakel and its group of companies.

Your personal data belong to § 4 para. 1 DSG-EKD all information that relates or can be related to your person, in particular by means of assignment to an identifier such as a name or to an organization or customer number with which your person can be identified.

We are providing this Privacy Notice to Business Partners (“Notice“) to explain, as a data controller, the data processing practices regarding our suppliers, customers and business partners (collectively, “Business Partners“) and their employees who are associated with SRG Elektronik GmbH.

Scope:

This notice applies if you are an independent business partner of SRG Elektronik GmbH (e.g. as a consultant) or if you are an employee of a business partner acting on behalf of the business partner with SRG Elektronik GmbH.

Categories of personal data and data sources:

SRG Elektronik GmbH processes the following personal data from your company or from third parties (e.g. their supervisor, authorities or public resources):

  • Personal data related to independent business partners: Name, business contact information, services or products offered, contract information, communication content (such as emails or business letters), payment information, billing information and business relationship history.
  • Personal data related to employees of a business partner: name, business contact information, employer name, title/position, and communication content (such as emails or business letters)

Data processing purposes, legal basis and consequences:

Your personal data will be processed for purposes related to the fulfillment of the contractual relationship with the business partner (including the fulfillment of contractual performance obligations, invoice processing, communication and compliance with legal requirements) for marketing and CRM activities and for fraud prevention.

SRG Elektronik GmbH relies on the following legal bases for data processing:

  • fulfillment of the contractual relationship with the business partner (Section 6 (5) DSG-EKD);
  • Legitimate interest of SRG Elektronik GmbH and its group of companies SRG Elektronik GmbH or third parties (e.g. government agencies or courts) (Section 6 (8) DSG-EKD). The legitimate interest may include, in particular, group-wide information sharing, marketing and CRM activities, prevention of fraud, IT misuse, money laundering, operation of a whistleblowing system, physical security, IT and network security, internal investigations or potential mergers and acquisitions activities.
  • Consent (§ 6 para.2 DSG-EKD);
  • Fulfillment of legal obligations (Section 6 (1) DSG-EKD);

The provision of personal data is required for the conclusion and/or execution of the business partner agreement and is voluntary. However, if you do not provide this data, it could delay or even make impossible the business partner management and administrative processes.

Recipient categories:

SRG Elektronik GmbH may use service providers acting as processors to provide IT and other administrative support (e.g., service providers providing accounts payable support or IT hosting and maintenance support). These service providers may have access to your personal data to the extent necessary to provide such services.

Any access to your personal information is limited to those who need the information to complete your activities.

SRG Elektronik GmbH may disclose your personal information if required or requested to do so by government authorities, courts, external agencies or similar third parties.

Retention period:

Personal data will be stored by SRG Elektronik GmbH and our service providers for as long as necessary until our obligations have been fulfilled. The data will be secured for as long as necessary for the purpose in accordance with the applicable data protection law. Once SRG Elektronik GmbH no longer needs the data to fulfill contractual or legal obligations, it will be removed from our systems and records and/or measures will be taken so that your personal data is properly anonymized so that it is no longer identifiable, unless we need to retain personal data from you to comply with legal or regulatory obligations to which SRG Elektronik GmbH is subject. Z. E.g. legally required retention periods resulting from [Commercial Code, or Tax Code, which are usually between 6 and 10 years, or we need to preserve evidence within the statute of limitations, which is usually 3 years, but can also last up to 30 years.

Your rights:

If you have given your consent with regard to certain processing activities, you can revoke this at any time with effect for the future. This revocation will not affect the previous processing of data.

According to the applicable data protection laws, you have the right: a) to inspect your personal data; b) to have your personal data corrected; c) request the deletion of your personal data; d) to require restrictions on the processing of your personal data; e) request the transfer of your personal data; f) object to the processing of your personal data. Note that the above rights may be limited by national law.

a) Right of access : You have the right to obtain confirmation from us as to whether we are processing your personal data and to obtain access to such data. The access information shall include, among other things, the purpose of the processing, the categories of personal data, the data subjects and the recipients or categories of recipients. However, this is not an absolute right and the interests of others may limit your right of access.

You have the right to obtain a copy of the personal data that is processed. For additional copies requested by you, we have the right to assess a reasonable fee for administrative costs.

b) Right to rectification: You have the right to request that we rectify inaccurate personal data concerning you. Depending on the purpose of the processing, you have the right to have incomplete personal data completed by means of an additional declaration.

c) Right to erasure (right to be forgotten): Under certain circumstances, you have the right to erasure of personal data concerning you.

d) Right to Restricted Processing: In certain circumstances, you have the right to obtain from us a restriction on the processing of your personal data. In these circumstances, the relevant data will be marked and processed only for a specific purpose.

e) Right to data transfer: In certain circumstances, you have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format and have the right to freely transfer this data to another company.

To exercise your rights, contact us as stated in the “Questions” section.
You also have the right to lodge a complaint with the responsible supervisory authority.

Right of objection according to § 25 DSG-EKD

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of Article § 6 DSG-EKD.

Since SRG Elektronik GmbH processes and uses your personal data primarily for the purposes of the contractual relationship with you, SRG Elektronik GmbH basically has a legitimate interest in processing your data, which, on the other hand, will cancel your request for restriction.

SRG Elektronik GmbH does not carry out any automatic decision-making.

Questions:

If you have any questions about the notification or your rights, please contact SRG Elektronik GmbH, Rieseler Feld 14, 33034 Brakel.

You can contact the data protection officer at SRG Elektronik GmbH using the following contact details:
ecoprotec GmbH, Ms. Hana Goll, Pamplonastr. 19, 33109 Paderborn

3. Hosting and Content Delivery Networks (CDN)

 

External hosting

This website is hosted by an external service provider (hoster). The personal data recorded on this website are stored on the host’s servers. This can primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit.b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art . 1 lit.f GDPR).

Our host will only process your data to the extent that this is necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hosters:

OWIS.de is an offer from
GRONEMEYER IT GmbH
Konrad-Zuse-Str. 1
D-37671 Höxter
Managing director: Jens Gronemeyer
VAT ID: DE251270706
St-No .: 326/5760/7128

 

Conclusion of a contract for order processing

In order to ensure data protection compliant processing, we have concluded an order processing contract with our hoster.

4. General information and mandatory information

data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

 

Note on the responsible body

The responsible body for data processing on this website is:

SRG Electronics GmbH
Rieseler Feld 14
33034 Brakel
Germany

Managing Director:
Eugen Faist, Benjamin Faist

Phone: +49 (0) 5272 394666-10
Email: b.faist@srg-elektronik.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

 

Storage period

Unless a specific storage period is specified in this data protection declaration, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion takes place after these reasons no longer apply.

 

Legally required data protection officer

We have appointed a data protection officer for our company.

Hana Goll
ecoprotec GmbH
Pamplonastraße 19
33106 Paderborn

Phone: +49 (0) 5251 877 888-323
E-mail: goll@ecoprotec.de

 

Note on data transfer to the USA

Tools from companies based in the USA are integrated on our website. When these tools are active, your personal data can be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to surrender personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

 

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

 

Right to object to the collection of data in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR SPECIAL SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED ON THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVIDE COMPULSORY REASONS FOR PROCESSING THAT OWN YOUR INTEREST, EXECUTE OR OVERVIEW THE RIGHTS OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED IN ORDER TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IN CONNECTION WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 (2) GDPR).

 

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.

 

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

 

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

 

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
  • If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
  • If you have filed an objection according to Art. 21 Para. 1 GDPR, a balance must be made between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be used with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest processed by the European Union or a member state.

 

Objection to advertising emails

We hereby object to the use of the contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

5. Data collection on this website

Cookies

Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies can also be stored on your device when you enter our website (third-party cookies). These enable us or you to use certain third-party services (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you require (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) on the basis of Art. 6 para. 1 lit. f GDPR, unless a different legal basis is given. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); the consent can be withdrawn at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in the context of this data protection declaration and, if necessary, request your consent.

 

Cookie consent with Borlabs Cookie

Our website uses the cookie consent technology from Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document them in compliance with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is saved in your browser, in which the consent you have given or the revocation of this consent is saved. This data is not passed on to the Borlabs Cookie provider.

The recorded data is stored until you ask us to delete it or delete the Borlabs cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

Borlabs cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Para. 1 p. 1 lit. c GDPR.

 

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – the server log files must be recorded for this.

 

contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

 

Inquiries by email, phone or fax

If you contact us by e-mail, telephone or fax, your request, including all personal data derived from it (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

6. newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. This does not affect data that we have saved for other purposes.

After you have been removed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage provided that your interests outweigh our legitimate interests.

 

MailChimp

This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you enter data for the purpose of receiving newsletters (e.g. e-mail address), this data is stored on MailChimp’s servers in the U.S.A. MailChimp enables us to analyze our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to MailChimp’s servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

If you do not want an analysis by MailChimp, you have to unsubscribe from the newsletter. We provide a link for this in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. This does not affect data that we have saved for other purposes.

After you have been removed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage provided that your interests outweigh our legitimate interests.

For more information, see the data protection provisions of MailChimp at: https://mailchimp.com/legal/terms/ .

 

Conclusion of a data processing agreement

We have concluded a so-called “Data Processing Agreement” with MailChimp, in which we oblige MailChimp to protect our customers’ data and not to pass them on to third parties.

7. Plugins and Tools

Google Maps

This site uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be withdrawn at any time.

You can find more information on handling user data in Google’s data protection declaration: https://policies.google.com/privacy?hl=de .

 

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a person or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be withdrawn at any time.

Further information on Google reCAPTCHA can be found in the Google data protection provisions and the Google Terms of Use under the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de .

 

Microsoft Bookings & Microsoft Teams

 

For what purposes and on what legal basis do we process your personal data?

In the case of independent booking of an online appointment using Microsoft Bookings and subsequent execution using Microsoft Teams, the legal basis is your consent in accordance with the German Data Protection Act. Art. 6 par. 1 lit. a GDPR.

Our employees use the appointment booking service “MicrosoftBookings” (MS Bookings)(https://products.office.com/de-de/business/scheduling-and-booking-app) of the company Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA for the arrangement of appointments in the context of customer service or contract initiation. With this service you can make an appointment online for a consultation with our staff. For the booking service MS Bookings, your entries, your IP address, the page you accessed as well as the time of access and your browser configuration are transmitted to Microsoft.

The video consultation agreed in this way takes place via the “Microsoft Teams” (MS Teams) video conferencing service. Stream data such as image, sound and text data, as well as profile data such as the name and email address are transferred to Microsoft. The legal basis for processing your data in relation to the MS Teams service is Art. 6 para. 1 p. 1 letter a GDPR (consent). The communication processes are stored for 90 days.

You can find more information on both services in Microsoft’s privacy notices(https://privacy.microsoft.com/de-de/privacystatement).

Alternatively, it is possible to make the booked appointment on site (either with us or with you), by e-mail or by phone.

 

Who has access to your personal data (internal and external)?

have access to your data:

Internally: employee you book an appointment with, team assistance (if they book the appointment for the person), IT, sales (if it is a sales related request).
External: Order processor, Microsoft

A transfer of personal data from you to a third country takes place in the USA. The U.S. does not provide a sufficient level of data protection compared to the GDPR in the EU. By giving your consent, you agree to the transfer of your personal data to the USA.

The protection of your personal data is important to us. Nevertheless, there are potential risks that cannot be completely ruled out at present despite the existing data protection and data security measures in connection with processing. These are in particular:

    • Your personal data could possibly be processed beyond the actual purpose of order fulfillment and obtained by third parties.
    • You may not be able to enforce your information rights against Microsoft Corporation on a sustained basis.

More information about enforcing your rights with Microsoft can be found here: https://privacy.microsoft.com/dede/privacystatement

How long do we store your personal data?

Appointment requests are deleted from Microsoft Bookings after the appointment is made. The communication processes are stored for 90 days.

Would you suffer any disadvantages if you do not provide us with the data?

If you do not want to provide your data, scheduling using MS Bookings is not possible. Alternatively, please contact us by phone or e-mail.

What rights are available to you?

  • Right to information
  • Right to rectification
  • Right to deletion
  • Right to limited processing
  • Right to data transmission

You have the right vis-à-vis us if the legal requirements are met:

  • to request information about which of your data is processed by us (Art. 15 DS-GVO);
  • have your data corrected or deleted, unless our legitimate interest or a legal obligation opposes the processing (Art. 16, 17 DS-GVO);
  • To restrict the processing of your data (Art. 18 DS-GVO);
  • The right to data portability (Art. 20 GDPR).

Note on revocation: If you have given consent with regard to certain processing activities, you can revoke this at any time with effect for the future. This revocation will not affect the previous processing of the data.

Note on objection: If we process your data on the basis of legitimate interest, you can object to this processing in accordance with. Art. 21 GDPR at any time.

To exercise your rights, contact us at:

Dennis Ballbach
ecoprotec GmbH
Pamplonastraße 19
33106 Paderborn

Phone: +49 (0) 5251 877 888-350
Email: ballbach@ecoprotec.de

Does automated decision making/profiling take place?

There is no automated decision making or profiling.

Where can you complain about the processing of your personal data, if applicable?

If you believe that we are processing your data unlawfully, you have the right to complain to the competent supervisory authority. Responsible is the:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de